PRIVACY POLICY
1. Data Controller
This website is operated by: Swiss Gunpla Lab Sàrl
Registered office: 1225 Chêne-Bourg, Switzerland
IDE : CHE-392.219.507
(hereinafter referred to as the “Data Controller”)
2. Collected Data
When you use this website, the Data Controller may collect the following information:
2.1 Personal Data
- First and last name.
- Billing and shipping address.
- Email address.
- Phone number, if provided.
2.2 Orders Information
- Products purchased.
- Orders history.
- Transaction amounts.
- Information required for delivery.
2.3 Technical Data
- IP address.
- Browser type.
- Information about the device used.
- Browsing data, including cookies.
3. Purposes of Processing
The Data Controller uses the data he collects to:
- process and ship orders.
- provide customer support.
- process payments.
- prepare accounting and administrative records.
- prevent misuse, fraud and unauthorised activity.
- improve the operation and security of the website.
- send marketing communications or newsletters where you have given your consent.
4. Sharing of Personal Data
Personal data is only shared with service providers where this is necessary for the operation of our business, including:
- payment service providers, such as Stripe and Mollie.
- carriers and delivery services, such as Swiss Post.
- logistics and order fulfilment providers.
- technical service providers, such as Infomaniak.
- analytics providers, such as Google through Google Analytics.
- security service providers, such as Wordfence.
The Data Controller does not sell or rent your personal data to third parties.
5. Hosting and International Data Transfers
The website is hosted in Switzerland by Infomaniak Network SA.
To provide certain website features, we may use third-party service providers, including Stripe and Mollie for payment processing, as well as Google for website traffic analytics. These service providers only have access to data to the extent necessary to provide their services.
Where personal data is transferred abroad, appropriate measures are taken to ensure an adequate level of protection.
6. Cookies
The website uses cookies and similar technologies in order to:
- ensure the proper functioning of the shopping cart and customer account.
- remember certain browsing preferences.
- help keep the website secure.
- improve the user experience.
You can configure your browser to block or delete cookies. Please note that some website features may then be limited or unavailable.
7. Data Retention
Personal data is retained only for as long as necessary for the purposes for which it was collected or to comply with our legal obligations.
In particular:
- order and accounting data may be retained for up to 10 years in accordance with Swiss law.
- data associated with a customer account is retained for as long as the account remains active.
- data used for newsletters is retained until you withdraw your consent.
8. Security
the Data Controller implements appropriate technical and organisational measures to protect personal data against unauthorised access, loss, alteration or disclosure.
These measures include, in particular:
- the use of HTTPS encryption.
- secured administrator access.
- protection against malware and intrusion attempts.
- regular backups.
- secure and encrypted payment processing.
- secured access to databases.
9. Your Rights
In accordance with Swiss data protection law, you may in particular:
- request information about how your personal data is processed.
- request access to the personal data we hold about you.
- request the correction of inaccurate data.
- request the deletion of your data or the restriction of its processing where the legal requirements are met.
- withdraw your consent at any time where processing is based on consent.
Requests can be sent to: contact@mechacorner.com
The Data Controller will respond within 30 days.
10. Minors
The website does not knowingly collect personal data from minors without parental consent.
11. Changes to This Privacy Policy
The Data Controller may amend this Privacy Policy at any time to reflect legal, technical or organisational developments.
The version published on this website is the version currently in force.
